There is no second chance to make a first impression!

This phenomenon should not be underestimated in a professional context either. This means that the first contact with a company, its employees and processes has a huge influence on the further course of business relationships and the decisions of future business partners.

Above all, people subconsciously assess how a company presents itself and how it deals with various issues, such as data protection or legal standards. Time-consuming registration, long queues at reception or incomplete information create little trust in the competences of a company.

The cornerstone of every reception should be cordiality and straightforward management of visit processes, master data and access rights.

But how do you do it right?

With professional management of external visitors, not only are administrative activities and security measures skilfully implemented, but the company also stands out from the competition with a progressive approach.

So how can first impressions be optimised with innovative, digital visitor management? Straightforward pre-registration, visitor information in advance by email, safety instructions and data checks that can be carried out from the comfort of your own home are just a few examples of how guests can be appreciated. But it’s the details that make the difference when it comes to deciding in favour of one company or the other. Visitors from outside the company can be greeted via a monitor as soon as they enter the factory premises. Good visitor management supports processes, simplifies the flow of data and gives reception staff enough time to deal with guests and their concerns.

First impressions count, so it is important to seize the opportunity and welcome guests, tradespeople and suppliers efficiently and warmly at the same time.