Complex operational workflows between manufacturing, service, and logistics
Mechanical engineering companies deal with a wide variety of product variants, project-based workflows, and close collaboration between production, assembly, and external partners.
This gives rise to specific requirements for visitor and plant processes:
- Frequently changing external service providers and service personnel with varying access requirements
- Uncoordinated deliveries of components, assemblies, and large parts
- Concurrent projects requiring increased coordination of on-site traffic
- Security requirements in areas adjacent to production and during machine operation
- Lack of transparency regarding the whereabouts and movements of external personnel on the premises
A platform for secure and efficient processes
VISITOR MANAGEMENT
- Digital pre-registration of customers, suppliers, and service personnel with project-specific assignment
- Automated coordination processes between departments, reception, and plant security
- Integration of safety briefings for on-site activities related to production
- Transparent overview of all external visitors present on the plant premises
YARD MANAGEMENT
- Zeitfensterbasierte Planung von Anlieferungen zur Vermeidung von Engpässen bei Be- und Entladung
- Koordination von Groß- und Spezialtransporten für Maschinenkomponenten
- Echtzeit-Transparenz über Fahrzeugbewegungen im Yard für Logistik und Produktion
- Synchronisation mit Produktions- und Montageprozessen zur bedarfsgerechten Anlieferung
Optimized Coordination Between Service, Logistics, and Production
A mechanical engineering company with project-based manufacturing and an international customer base was looking for a solution to better coordinate visitors and deliveries.
The Challenge
Service calls by external technicians were organized manually, and deliveries arrived unannounced, causing delays in assembly processes.
Proof of proper load securing must be provided.
In addition, there was no centralized overview of external personnel on the factory premises.
THE SOLUTION
Implementation of VISIT, including
- central server installation
- cross-location use
- visitor counts available at the touch of a button
- self-service registration
- safety briefing
- visitor badges in the corporate design
- confirmation/approval of delivery processes and the uploading of verification photos
The Result
- Improved coordination between departments
- Reduced wait times in the receiving area
- Transparent management of all external activities on the plant grounds.
100% compliant – 0% paperwork
- GDPR-compliant
- Certified hosting environment (ISO 27001)
- Support for relevant standards and management systems (ISO 9001, ISO 45001, ISO/IEC 27001)
- Integration with existing ERP or access control systems
Would you like to discuss your needs with us?
Contact us for advice and to receive a no-obligation quote.
