High Coordination Demands Combined with Dynamic Operational Workflows

In the metal fabrication industry, project-based manufacturing, individual customer requirements, and an intensive flow of materials all come together. This results in specific challenges in day-to-day operations:

  • Unplanned or poorly coordinated deliveries of raw materials and components
  • A high proportion of external service providers (e.g., assembly, maintenance, logistics) with varying access requirements
  • Tightly scheduled production processes with limited space for loading and unloading
  • Safety risks due to the simultaneous movement of people, forklifts, and trucks
  • Lack of a centralized overview of external personnel and vehicles on the premises
  • Theft is common in the metal industry, e.g., through forged delivery documents
  • High coordination effort due to the large number of contractors involved in maintenance and manufacturing

Here’s how VISIT supports you in terms of quality, safety, and efficiency

VISITOR MANAGEMENT

  • Digital pre-registration of customers, suppliers, and external technicians for better planning
  • Automated coordination between project management, production, and reception
  • Integration of safety briefings for workshop and construction site visits
  • Overview of all external visitors present to enhance operational safety

YARD MANAGEMENT

  • Time-slot-based scheduling of deliveries and pickups to avoid bottlenecks
  • Coordination of heavy hauls and bulky components in limited spaces
  • Real-time overview of vehicles in the yard for better control of loading and unloading processes
  • Reduction of downtime and more efficient use of storage and traffic areas

How the metal fabrication company ZOLLERN benefits from VISIT

With the VISIT visitor management software from ASTRUM IT GmbH, Zollern can keep a constant eye on visitor traffic on its premises and easily communicate safety guidelines at its two locations in Laucherthal and Herbertingen.

Zollern Logo

The Challenge

The existing solution only covered pre-registration, but did not provide complete documentation of visitor and delivery processes.
Visitor access was recorded manually and archived on paper, while there was a lack of transparency regarding delivery traffic—particularly from express, courier, and postal services.

THE SOLUTION

Implementation of VISIT, including

  • Centralized tracking of all visitor, delivery, and shipping processes
  • Digital pre-registration in the corporate design
  • Supplier management, including truck call-ups and CEP documentation
  • Self-service registration at the kiosk, including multilingual safety instructions
  • Centralized, real-time data availability across all locations

The Result

  • Significant reduction in the workload for reception, plant security, and specialized departments through automated processes
  • Complete transparency regarding all non-employee individuals and vehicles
  • Enhanced security, particularly in critical situations
  • A more professional image toward visitors and partners
  • High level of acceptance and extensive use in day-to-day operations

“Thanks to the implementation of VISIT, the manual registration of non-employees has been automated and fully digitized, significantly reducing the workload for reception staff. The visitor invitation and welcome email help project a professional image to the outside world.
VISIT adds value for Zollern and was implemented very competently by the assigned Technical Account Manager.”

Alfred Danner | Head of Plant Security

100% compliant – 0% paperwork

  • GDPR-compliant
  • Certified hosting environment (ISO 27001)
  • Support for relevant norms and quality standards (ISO 9001, ISO 3834, EN 1090)
  • Integration with existing ERP or access control systems

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