Smart Digital Gateway

There, analog visitor logs are maintained, visitor badges are filled out by hand, and internal contacts are called in person. In today’s modern workplace, friendly receptionists or gate attendants certainly still have their place, but they often can no longer keep up with today’s demands—especially during peak hours. Job applicants, customers, sales representatives, suppliers, tradespeople, as well as employees from outside companies and shipping firms often end up waiting in line. Furthermore, paper-based processes are slow, cumbersome, and labor-intensive compared to digital solutions—not to mention potential data protection issues and the difficulty of creating evacuation lists. Compounding the issue is the fact that large companies in particular often have multiple entry points—main entrance, side entrances, loading docks—and it is not feasible to station a gatekeeper at every one. A solution to these challenges can be a smart building system featuring an intelligent, digital gate.

If you don’t want your visitors to have to wait for a receptionist, you should opt for smart solutions like VISIT’s digital reception system.

What is a digital reception system?

With a smart, digital reception system, visitors can complete many tasks digitally that previously required a doorman or receptionist. The specific reception management functions handled depend on the individual case. A digital reception system may include the following components, for example:

• Digital gateways typically include access control systems, such as doors equipped with card readers or QR scanners.
• Visitor registration can be done via self-service terminals or online.
• Visitor badges and electronic access cards can be printed or encoded and issued directly upon registration.
• Advanced digital gateways can also check official IDs or passports and compare them with the visitor’s face to verify their identity.
• If a safety briefing is required to enter an area, this can also be conducted via the digital gateway system.
• In addition, the visitor can receive further information, such as directions to the meeting room or the loading dock designated for a delivery.
• If necessary, the person being visited can be notified of the guest’s arrival.
• Exit control upon leaving the building is also possible. Visitor badges or access cards can be automatically collected via so-called drop-in readers.

Digital Gateway Solutions from VISIT

VISIT offers you tailor-made systems for the digital gateway and more—from software and hosting to hardware: Use our comprehensive visitor management system for your reception staff, the digital gateway for routine processes and at side entrances, and our yard management system for delivery traffic at the entrance—all within a seamless system.

We are ISO 27001 certified. With VISIT’s access controls, you can meet even the highest security requirements, from BSI Basic Protection and NIS2 compliance to KRITIS compliance. The audit-proof documentation of access helps in the investigation of security incidents. And in an emergency, the evacuation lists automatically generated by VISIT can save lives.

Where Digital Gateways Are Used

VISIT’s intelligent digital gateway is already in use at many companies across a variety of industries. Here are a few selected examples of its application:

Security is important in all companies, but in some sectors—such as the defense industry, government agencies, or critical infrastructure—it is essential. VISIT is also widely used in such high-security sectors. Access control and visitor management ensure security not only through automated approval workflows and document verification.

VISIT also handles the necessary documentation and automatically checks visitors against sanctions lists.

Companies in the food industry, such as Zott, must comply with strict security guidelines and hygiene standards while also handling dozens of visitors and trucks daily, even at smaller locations. And especially with freshly delivered products like milk, every minute counts. With a multilingual self-check-in solution, VISIT ensures fast processes even during peak hours and provides security briefings for new visitors. With the yard management solutions, truck drivers also find their way to the right loading dock at the right time.

With VISIT, we offer simple, intelligent, and customizable digital gateway solutions not only to large corporations but also to small and medium-sized businesses—such as Wildeboer Bauteile. Here, the visitor management system not only supports pre-registration and access control but also largely automates the management and issuance of visitor badges as well as safety briefings for visitors.